FAQs

Frequently Asked Questions


Once you have placed your order, we will send you a confirmation email with details of your order.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

You can purchase on our website using a debit or credit card.

We additionally offer support for Paypal, Apple Pay, and Google Pay.

You can choose these payment methods at checkout.

We currently only ship within Australia.

For shipping outside Australia, please reach out to our support team at [email protected] or use contact details on our Contact Us page.

We currently only support AUD for charging our customers.

If your credit or debit card uses another currency, then you will be charged in AUD. Your bank will apply the corresponding conversation rate of the currency you choose.

At the moment, we only deliver to addresses in Australia.

Please get in touch with our support team at [email protected] or give us a call if you would like to arrange shipment outside Australia.